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Install DataSnipper for users in a Terminal or Citrix Environment

How to restrict DataSnipper access to specific users in a terminal or Citrix environment by disabling the startup service and modifying the LoadBehavior registry entry.

In terminal or Citrix environments, DataSnipper is installed once for all users but you may need to restrict access to only those who require it. This article explains how to limit DataSnipper usage per user by disabling the startup service and modifying the registry.

Step 1: Disable DataSnipperStartupService.exe

DataSnipperStartupService.exe is located at C:/Program Files (x86)/DataSnipper. It is responsible for automatically re-enabling DataSnipper if it is disabled for any reason.

DataSnipperStartupService.exe location

This service must be disabled for all users, including those who need to use DataSnipper.

Disabling DataSnipperStartupService in Windows services

Step 2: Modify the LoadBehavior registry entry

The LoadBehavior registry entry controls how DataSnipper starts when Excel loads. It can be set per user to restrict access.

Open Regedit and navigate to:

Computer\HKEY_CURRENT_USER\SOFTWARE\Microsoft\Office\Excel\Addins\DataSnipper.Addin

The default LoadBehavior value is 3 (enabled).

LoadBehavior registry entry set to 3

For users who should not have access, update LoadBehavior to 0 (disabled). This prevents DataSnipper from starting when Excel opens for those users.

With both steps implemented, DataSnipper will only be active for users whose LoadBehavior remains at 3.

Citrix note: some Citrix users experience the learn track reappearing after being skipped, or settings not persisting between sessions. If this occurs, contact our support team at [email protected].

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