As part of DataSnipper's move to Okta for identity and access management, existing SSO and SCIM integrations need to be reconfigured. This is a one-time step your Dashboard Admin can complete directly from the DataSnipper Dashboard. If your organisation does not use SSO or SCIM, no action is needed.
Steps to reconfigure
Log in to the DataSnipper Dashboard.
Navigate to Users, then SSO Settings — or Directory Sync Settings if you use SCIM.
Follow the setup guide to reconnect your integration with the new authentication platform.
SSO-only customers (without SCIM): once reconfiguration is complete, users will need to be re-invited to DataSnipper.
What to expect
No downtime or service interruption is expected.
Your team can continue accessing DataSnipper via email code (OTP) while reconfiguration is in progress.
This update is fully GDPR-compliant.
Need help?
Submit a support ticket or reach out to your Customer Success Manager directly.